Felicity Navuni understands best practice. A natural problem solver with nearly two decades of experience in the real estate industry, Felicity is adept at ensuring everything runs exactly as it should. Having done it for years, Felicity understands the nuances and challenges that come with managing a rental portfolio. This gives her a first-hand perspective on what works and why. Highly organised and brilliant at time management, Felicity applies her keen eye to tweak procedures as needed to ensure efficiency within the Brad Teal Property Management group. Based on this, Felicity actively seeks out different systems and technologies. She assesses each on its merits and then implements those that will free up the valuable time of colleagues. As a qualified trainer, Felicity personally conducts training as well as overseeing any training that is outsourced, to ensure it meets her high standards. Her wealth of knowledge across all aspects of real estate is appreciated by both her colleagues and clients alike. For Felicity, the focus always remains on what is most important – servicing the needs of clients.